TVC Client Experience
In my first firm, 85% of clients rated us a 9 or 10 in customer satisfaction versus an industry average of only 43%.
At my second accounting firm where I served as CEO, 93% of our clients rated us a 9 or 10 on “likeliness to recommend to a friend or colleague,” 100% gave us the maximum rating on timeliness of service deliverables, and we maintained a 5.0 Google Reviews rating.
The Virtuous Cycle embodies the same qualities and service characteristics. What you can expect from working with us is responsiveness, proactive planning and cost savings ideas, quality and accurate service, polished financials, timely turnaround, and consistency across months and years. Serving others well is simply part of our operating system, business philosophy, and life philosophy. Reach out to see the value we can add to the accounting & finance function in your business.